DialogHive

Chatbot Services That Grow Your Business

From WhatsApp to your website — every service below is included in our platform and managed for you. Compare plans on the pricing page.

01

WhatsApp Chatbots

Automate your most important channel with the official WhatsApp Cloud API. Your AI assistant answers product questions, takes orders and bookings, and sends confirmations — all inside the chat your customers already use daily.

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  • Official WhatsApp Cloud API (green-tick compatible)
  • AI answers trained on your business data
  • Template broadcasts for offers and updates
  • Order confirmations and appointment reminders
02

Facebook Messenger Bots

Turn your Facebook page inbox into a sales machine. Every comment-to-DM, ad click and page message gets an instant, on-brand response with menus, quick replies and AI answers.

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  • Instant replies to page messages 24/7
  • Secure OAuth page linking — no passwords shared
  • Lead capture flows built into the chat
  • Human takeover from the client portal
03

Instagram DM Automation

Followers DM you about price, size, availability, appointments. Our Instagram automation answers immediately and converts interest into leads and sales while it's hot.

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  • Auto-replies to DMs and story mentions
  • AI answers with your catalog and pricing
  • Qualify followers into booked appointments
  • Works with your existing Instagram business account
04

Website Chat Widget

A fast, lightweight chat widget for your website — installed with a single script tag, no dependencies, fully branded to your business. The same AI brain that powers your social channels powers your site.

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  • One-line install on any website or CMS
  • Custom colors, greeting and branding
  • Captures name and contact before or during chat
  • Chat ratings to measure customer satisfaction
05

Industry-Trained Bots

Generic bots give generic answers. Ours ship with flows designed for your industry: menu and ordering for restaurants, appointment booking for clinics and salons, catalog and order tracking for e-commerce, admissions for schools, listings for real estate, and more.

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  • Restaurant, e-commerce, hospital, salon bots
  • School, real estate, fintech, car workshop bots
  • AI-only, rule-based, hybrid and automation modes
  • Fully custom flows for any other business
06

Broadcasts & Reminders

Bring customers back automatically. Schedule WhatsApp template broadcasts for offers and announcements, and set automated reminders for appointments, renewals and follow-ups.

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  • Scheduled WhatsApp template broadcasts
  • Automated appointment & payment reminders
  • Audience targeting from your conversation history
  • Delivery tracking in the portal
07

Lead Generation & Orders

Every chat is a chance to win a customer. DialogHive captures leads with contact details and intent, confirms orders, and notifies your team instantly — nothing slips through.

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  • Automatic lead capture from every channel
  • Order confirmation notifications
  • Lead list with export in the client portal
  • Instant email alerts to your team
08

Analytics & Reporting

Know exactly what your bot is doing for you: conversations handled, leads captured, ratings collected, busiest hours and top questions — all in a clean dashboard.

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  • Conversation and message analytics
  • Chat ratings and satisfaction tracking
  • Lead and order reporting
  • Per-channel performance breakdown

Services — FAQs

Can I use one chatbot across WhatsApp, Instagram, Messenger and my website?

Yes — that is exactly how DialogHive works. One AI assistant, trained once on your business data, answers on all four channels. You manage everything from a single portal.

Do I need the official WhatsApp Business API?

We set it up for you. DialogHive uses the official WhatsApp Cloud API, which supports automated replies, template broadcasts and reminders — fully compliant with WhatsApp policies.

How does the website chat widget install?

With one script tag. Copy a single line of code into your site (WordPress, Shopify, custom — anything), and the branded widget appears instantly. No plugins or dependencies.

What if the AI cannot answer a question?

In hybrid mode the bot gracefully hands the conversation to your team, and you get notified. You can reply from the client portal, and the AI resumes when you are done.

Can I send promotional broadcasts to my customers?

Yes. You can schedule WhatsApp template broadcasts to opted-in customers for offers, announcements and reminders, with delivery tracking — see our Pricing page for included volumes.

Do you build custom automation flows?

Yes. Beyond industry templates, we design custom automation flows — multi-step booking, ordering, qualification or support journeys tailored to your exact process.

Ready to put your customer chats on autopilot?

Get a free demo of DialogHive on WhatsApp, Instagram, Messenger and your website — live in days, not months.